Frequently Asked Questions
Nepal has a two-season year: the dry season runs from October to May and the monsoon season from June to September. Autumn (September to November) and spring (March to May) typically bring warm dry days with cool evenings and are lovely months to visit Nepal, particularly for those with trekking in mind.
VISAS & VACCINATIONS
All foreigners (except Indian nationals) must have a visa for entry into Nepal. You can download a visa application form from the websites of the Nepali embassy in London (www.nepembassy.org.uk) or Washington, DC (www.nepalembassyusa.org)
CURRENCY AND TIPPING
The Nepalese rupee is the common currency, although US dollars and UK sterling are widely accepted, as are credit cards in Kathmandu. We value all of our staff very highly and many of them have been with us all their working lives. We are often asked about our tipping policy and whilst any tips are always at your own discretion, we do have a communal tip box at each property, the fruits of which are distributed equally amongst all the staff – there are lots of people behind the scenes working really hard to make your stay a success and we’d hate for them to miss out. As a rule we would suggest you allow US$10 per person per day in camp and US$15 per day for your guide.
INTERNET CONNECTION & MOBILE PHONE SIGNAL
Kathmandu has a reasonable internet connection and most hotels in the city now have WIFI. However down in the jungle, its a different story; the remote locations of our properties are all part of their charm, but WIFI is simply not possible at this point in time. The managers at each property have internet access which you are welcome to use in case of emergency. Please bear in mind that access can be sporadic. The managers will also be happy to charge up any batteries/burn images onto discs etc. Mobile phone reception is increasingly good in many remote parts of the country, particularly Chitwan. We understand that keeping in touch is part of daily life these days and all we would ask is that you turn your handset to silent in a bid to preserve the peace of the jungle! Each of our property’s has a land-line number which you are welcome to pass onto any family or friends who may need to contact you in an emergency.
For reservations, please use the form on the website by purchasing the product or contact us directly via Email. Please note, that if booking with one of our partners the handle the booking process entirely.
As for cancellation, we will inform you in detail according to your chosen trip. Depending on how much we need to put in as a deposit to book rooms, events and transportation, we will be be able to refund a certain percentage of the whole booking process.
After the booking, you will get detailed information about the destination and the check in process.
In Nepal, we will mainly stay in Hotels (Kathmandu and Pokhara) and simple guest houses in the mountains whilst trekking. Those accommodations are simple, so we highly recommend you to bring a sleeping bag.
Please make sure you have all necessary vaccinations to enter the country. We carry a first aid kit at all times, but want to inform you that your health insurance, in case of emergency, should cover helicopter evacuation.